隱私政策
L’ANMUYA 重視您的個人資料與隱私權保護。當您使用本網站、註冊會員、訂購商品、參與活動或與客服聯繫時，我們可能會依服務需要蒐集、處理及利用您的個人資料。本隱私政策說明我們如何蒐集、使用、保存與保護您的資料。
一、資料蒐集之目的
我們蒐集您的個人資料，主要用於以下目的：
會員註冊與管理
訂單處理、付款確認與商品配送
客服聯繫、售後服務與退換貨處理
活動通知、優惠訊息與品牌資訊提供
網站服務改善、使用者體驗優化與資料分析
依法令規定或主管機關要求之必要處理
二、蒐集之個人資料類別
依您使用本網站服務之情況，我們可能蒐集以下資料：
姓名、電話、電子郵件、收件地址
會員帳號、訂單紀錄、付款與配送資訊
客服聯繫紀錄、退換貨紀錄
網站瀏覽紀錄、裝置資訊、Cookie 與相關使用紀錄
其他您主動提供或完成交易所需之資料
三、資料利用之期間、地區、對象與方式
您的個人資料將於蒐集目的存續期間、依法令規定或完成服務所需期間內保存與使用。
利用地區包含中華民國境內及本網站服務、物流、金流、系統維運所必要之地區。利用對象可能包含 L’ANMUYA、合作之金流服務商、物流服務商、系統服務商、客服支援單位，以及依法有權要求提供資料之主管機關。
我們將以電子、紙本、系統紀錄或其他合法方式，於必要範圍內處理與利用您的個人資料。
四、Cookie 與網站紀錄
為提供更好的網站體驗，本網站可能使用 Cookie 或類似技術，記錄您的瀏覽行為、偏好設定與網站使用情況。您可透過瀏覽器設定拒絕或刪除 Cookie，但部分網站功能可能因此無法正常使用。
五、資料保護
L’ANMUYA 將採取合理且適當之安全措施，保護您的個人資料，避免未經授權之存取、洩漏、竄改、遺失或不當使用。
六、第三方服務
為完成訂單、付款、配送、客服、網站維運或行銷服務，本網站可能與第三方服務供應商合作。相關第三方僅能於必要範圍內使用您的資料，並應依相關法令與合約義務保護您的個人資料。
七、個人資料權利
依個人資料保護法規定，您可就您的個人資料向我們行使以下權利：
查詢或請求閱覽
請求製給複製本
請求補充或更正
請求停止蒐集、處理或利用
請求刪除
如需行使上述權利，請透過本網站客服管道與我們聯繫。我們將依相關法令規定進行處理。
八、不提供個人資料之影響
您可自由選擇是否提供個人資料。但若您未提供完成會員註冊、訂單處理、付款、配送或客服所需之必要資料，可能導致部分服務無法提供或交易無法完成。
九、隱私政策之修改
L’ANMUYA 保留隨時修改本隱私政策之權利。修改後之內容將公告於本網站，並自公告日起生效。建議您定期查看最新內容。
十、聯絡我們
若您對本隱私政策、個人資料使用或相關權利行使有任何疑問，歡迎透過本網站客服管道與我們聯繫。
Privacy Policy
L’ANMUYA values your personal information and privacy. When you use this website, register as a member, place an order, participate in promotions, or contact customer service, we may collect, process, and use your personal information as necessary to provide our services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Purpose of Collection
We collect your personal information mainly for the following purposes:
Member registration and account management
Order processing, payment confirmation, and product delivery
Customer service, after-sales support, returns, and exchanges
Promotional notices, special offers, and brand information
Website service improvement, user experience optimization, and data analysis
Necessary processing required by applicable laws or authorities
2. Categories of Personal Information Collected
Depending on your use of this website, we may collect the following information:
Name, phone number, email address, and shipping address
Member account information, order records, payment, and delivery information
Customer service records, return and exchange records
Website browsing history, device information, cookies, and related usage records
Other information voluntarily provided by you or required to complete a transaction
3. Period, Area, Recipients, and Method of Use
Your personal information will be retained and used during the period necessary to fulfill the purposes of collection, complete our services, or comply with applicable laws and regulations.
The area of use may include Taiwan and any regions necessary for website services, payment processing, logistics, system maintenance, and customer support.
The recipients of your information may include L’ANMUYA, payment service providers, logistics providers, system service providers, customer support providers, and competent authorities legally entitled to request such information.
Your personal information may be processed and used through electronic records, paper documents, system records, or other lawful methods within the necessary scope.
4. Cookies and Website Records
To provide a better website experience, this website may use cookies or similar technologies to record your browsing behavior, preferences, and website usage. You may disable or delete cookies through your browser settings. However, some website functions may not operate properly if cookies are disabled.
5. Data Protection
L’ANMUYA will take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or misuse.
6. Third-Party Services
To complete orders, payments, delivery, customer service, website maintenance, or marketing services, this website may work with third-party service providers. Such third parties may only use your information within the necessary scope and must protect your personal information in accordance with applicable laws and contractual obligations.
7. Your Rights
In accordance with applicable personal data protection laws, you may exercise the following rights regarding your personal information:
Request access or review
Request a copy
Request correction or supplementation
Request suspension of collection, processing, or use
Request deletion
To exercise these rights, please contact us through the customer service channels provided on this website. We will process your request in accordance with applicable laws and regulations.
8. Impact of Not Providing Personal Information
You may choose whether to provide your personal information. However, if you do not provide the necessary information required for member registration, order processing, payment, delivery, or customer service, some services may not be available or transactions may not be completed.
9. Amendments to This Privacy Policy
L’ANMUYA reserves the right to amend this Privacy Policy at any time. Updated content will be posted on this website and will take effect from the date of publication. We recommend that you review this page periodically.
10. Contact Us
If you have any questions regarding this Privacy Policy, the use of your personal information, or the exercise of your rights, please contact us through the customer service channels provided on this website.
